At JFCRx, uptime isn’t optional — it’s mission-critical. For Senior Field Service Engineer Jesus Hernandez, ensuring customer success is personal. With 12 years of hands-on experience in pharmacy automation, Jesus brings a true 360-degree understanding of every system he touches — from initial build to live production. He started his career in pharmacy automation shipping and quality … Meet Jesus Hernandez, Senior Field Service Engineer
At JFCRx, innovation runs in the family. Just ask Ron and Megan Weaver — the father-daughter duo who sit side by side on the software development team (literally; Megan even removed the divider between their desks to make it easier to chat). Ron, a seasoned software engineer with more than 20 years’ experience at various … Meet Ron and Megan Weaver, Software Development
Customer service is top priority at JFCRx and Senior Customer Service Engineer Dan Platz is a perfect example of the level of talent of our customer service team. Much like a baseball utility player who can play multiple positions on the field, Dan can do it all – troubleshooting for both hardware and software – with speed … Meet Dan Platz, Senior Customer Service Engineer
See Jess on LinkedIn Every customer who uses JFCRx equipment works closely with Jess Braun, our implementation project manager. From installing new equipment to moving existing equipment and more, Jess is the point person for all facets of installation. This includes weekly meetings to finalize project plans and installation requirements such as those related to power and data … Meet Jess Braun Senior Implementation Project Manager
See Jaime on LinkedIn Jaime Prica is a self-described “customer advocate” who understands the automation needs of pharmacies. With 10+ years in the pharmacy automation sector, she is well-known among clients in large retail and long-term care pharmacy settings. Jaime joined the JFCRx team in January. Jaime grew up as an “army brat,” spending her formative years in … Meet Jaime Prica, Senior Inside Sales Representative
See Monica on LinkedIn When it comes to your vial filling and blister card packaging equipment, Monica De La Torre knows your hardware and software inside and out. As a dedicated product manager, Monica is focused on creating the best experience possible for customers using our TruCard™, TruScript ™, and Enlite™ Management System solutions. Monica is adept at analyzing … Meet Monica De La Torre Product Manager – Blister & Vial